Privacy policy
Privacy policy of questsport.shop
https://questsport.shop
("Store")
Dear User!
We care about your privacy and want you to feel comfortable while using our services. Therefore, below we present you with the most important information about the principles of processing your personal data by us and cookies, which are used by our Store. This information has been prepared taking into account RODO, the General Data Protection Regulation.
PERSONAL DATA CONTROLLER
QUESTSPORT SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ with its registered office at Wiejska 52B, 58-506 Jelenia Góra, entered into the National Court Register - Register of Entrepreneurs by the IX Commercial Division of the National Court Register - District Court for Wrocław Fabryczna in Wrocław, under KRS number 0000907537, NIP 6112812746, REGON number 231226060, share capital 100000,00 zł.YOUR RIGHTS
You have the right to request:
- access to your personal data, including obtaining a copy of your data (Article 15 RODO or, if applicable, Article 13(1)(f) RODO),
- rectification (Article 16 RODO),
- erasure (Article 17 RODO),
- restrict processing (Article 18 RODO),
- transfer of data to another controller (Article 20 RODO).
And also the law:
- object at any time to the processing of your data:
- for reasons relating to your particular situation - against the processing of personal data concerning you based on Article 6(1)(f) of the RODO (i.e. the legitimate interests pursued by us), including profiling (Article 21(1) of the RODO);
- where personal data are processed for the purposes of direct marketing, including profiling, to the extent that the processing is related to such direct marketing (Article 21(2) RODO).
Contact us if you wish to exercise your rights. You can object to our use of cookies (which you will read about below) in particular by using the appropriate browser settings.
If you believe that your data is processed unlawfully, you can file a complaint with the President of the Office for Personal Data Protection.
PERSONAL INFORMATION AND PRIVACY
Below you will find detailed information about the processing of your data depending on your activities.
1. Placing an order in the Store - part 1.
| For what purpose? | |
|---|---|
| processing your order | |
| On what basis? | |
| sales contract (Article 6(1)(b) RODO) | legal obligation, related to accounting, obliging us to process your personal data (Article 6(1)(c) RODO) |
| How long? | |
| for the duration of the aforementioned agreement | until the expiry of our legal obligations relating to accounting |
| in addition, your data will be processed until the expiry of the period during which redress is possible - either by you or by us (see last table of this section for more information) |
|
| What happens if you don't provide data? | |
| you will not be able to place an order | |
2. Placing an order in the Store - part 2.
| For what purpose? | |
|---|---|
| adapting the Store to Users' needs, as well as improving the quality of our services thanks to the opinions expressed by Buyers through a satisfaction survey service | |
| On what basis? | |
| Our legitimate interest in processing your data to conduct surveys of your satisfaction with our services (Article 6(1)(f) of the RODO) | |
| How long? | |
| if you do not provide feedback, for a period of 30 days after your purchase or until we have taken account of your objection to the processing; if you provide feedback, until it is deleted or we have taken account of your objection to the processing*. | |
| in addition, your data will be processed until the expiry of the period during which redress is possible - either by you or by us (see last table of this section for more information) |
|
| What happens if you don't provide data? | |
| we will not incorporate your opinion about our Store into our development of the Store |
3. Creating an account in the Store
| For what purpose? |
|---|
| execution of a contract for the provision of an account in the Store |
| On what basis? |
| contract for the provision of services (Article 6(1)(b) of the RODO) |
| How long? |
| until the account is deleted by you or by us at your request |
| in addition, your data will be processed until the expiry of the period during which redress is possible - either by you or by us (see last table of this section for more information) |
| What happens if you don't provide data? |
| you will not be able to create an account and use its features, such as viewing your order history or checking your order status |
4. Contacting us (e.g., to ask a question)
| For what purpose? | |
|---|---|
| handling your inquiries or requests | |
| On what basis? | |
| contract or actions taken at your request aimed at its conclusion (Article 6(1)(b) of the RODO) - where your inquiry or report relates to a contract to which we are or may be a party | Our legitimate interest to process your data in order to communicate with you (Article 6(1)(f) of the RODO) - if your inquiry or request is not related to a contract |
| How long? | |
| for the duration of the contract between us or, if there is no contract, for the duration of the claim period - see last table of this section* | until the expiry of the redress period - see last table of this section - or until we have taken account of your objection to the processing* |
| in addition, your data will be processed until the expiry of the period during which redress is possible - either by you or by us (see last table of this section for more information) |
|
| What happens if you don't provide data? | |
| we will not be able to respond to your inquiry or report | |
5. Browser settings or other similar action to allow marketing
| For what purpose? |
|---|
| direct marketing by displaying personalized advertisements (read more about this in the "Profiling" and "Cookies" sections of the Privacy Policy). |
| On what basis? |
| our legitimate interest to process the data for the purpose stated above (Art. 6(1)(f) RODO) |
| How long? |
| until the cookies you use for marketing purposes expire or you delete them* |
| What happens if you don't provide data? |
| not receive suggestions for products or services in which you may be interested |
6. Browser settings or other similar action to allow analytics
| For what purpose? | |
|---|---|
| analysing how the Store's website is used and navigated by you in order to adapt the website to your needs and behaviour (you can read more about this in the "Analytics" and "Cookies" sections of the Privacy Policy) |
|
| On what basis? | |
| our legitimate interest to process the data for the purpose stated above (Art. 6(1)(f) RODO) | |
| How long? | |
| until the cookies used for analytical purposes expire or you delete them* | |
| What happens if you don't provide data? | |
| We will not incorporate your Store usage preferences into our development of the Store |
7. Your consent to receive marketing content from us (such as information about special offers)
| For what purpose? |
|---|
| sending marketing information, especially special offers |
| On what basis? |
| Your consent to our marketing activities (Article 6(1)(a) of the RODO) |
| How long? |
| until you withdraw your consent - remember, you can withdraw your consent at any time. The processing of data until you withdraw your consent remains lawful. |
| in addition, your data will be processed until the expiry of the period during which redress is possible - either by you or by us (see last table of this section for more information) |
| What happens if you don't provide data? |
| you will not receive our marketing materials, including information about our special offers |
8. Newsletter subscription
| For what purpose? | |
|---|---|
| newsletter | |
| On what basis? | |
| contract for the provision of newsletter dispatch services (art. 6(1)(b) RODO) | |
| How long? | |
| until you unsubscribe from our newsletter | |
| in addition, your data will be processed until the expiry of the period during which redress is possible - either by you or by us (see last table of this section for more information) |
|
| What happens if you don't provide data? | |
| you will not receive information about the Store or our services |
9. Take any action or omission that may give rise to a claim relating to the Store or our services
| For what purpose? | |
|---|---|
| establishment, investigation or defense of possible claims, related to the concluded contract or provided services | |
| On what basis? | |
| our legitimate interest to process personal data for the purpose indicated above (Article 6(1)(f) of the RODO) | |
| How long? | |
| Until the expiry of the period of limitation or until we have taken account of your objection to the processing*. | |
| What happens if you don't provide data? | |
| inability to establish, assert or defend claims |
DATA PUBLISHING
If you choose to post a comment, its content and your signature will be visible to other Store users.We do not disclose your email address to other users - unless you do so yourself.
PROFILING
We perform profiling on the Store - with respect to you, this will occur if you allow it. This profiling involves automatically assessing what products or services you may be interested in, using information about the content you view. As a result, advertisements for products or services displayed on the online services you use will be more relevant to you and your needs.The profiling we perform does not result in decisions that produce legal effects for you or that affect you in a similarly significant way.
ANALYTICAL ACTIVITIES
We conduct analytics on the Store to help make it more intuitive and accessible - for you, this will be done when you allow us to do so. As part of the analytics, we will take into account how you navigate the Store, such as how much time you spend on a particular subpage and where in the Store you click. This allows us to adapt the layout and appearance of the Store and the content therein to the needs of Users.
DATA SECURITY
When processing your personal data, we use organizational and technical measures in accordance with applicable law, including the use of encryption of the connection using an SSL certificate.
COOKIES
Our Store, like most websites, uses so-called "cookies". These files:
- are stored in the memory of your device (computer, phone, etc.);
- do not change the settings of your device.
In this Store, cookies are used for purposes:
- remembering your session
- statistics
- marketingTo find out how to manage cookies, including how to disable cookies in your browser, you can refer to your browser's help file. You can read this information by pressing F1 in your browser. In addition, you will find relevant instructions on the following pages, depending on which browser you are using:
Below you will find information on the function of the cookies we process and their validity period.
| nazwa pliku cookie | okres ważności pliku cookie | funkcja pliku cookie |
|---|---|---|
| _gid | 1 day | This cookie is installed by Google Analytics. This cookie is used to store information about how visitors use the site and helps create analytical reports about how the site is performing. The data collected includes the number of visitors, the source from which they came, and the pages visited in anonymous form. |
| _ga | 2 years | This cookie is installed by Google Analytics. This cookie is used to calculate visitor, session, campaign and site usage tracking data for the analytics report. The cookie stores information anonymously and assigns a randomly generated number to identify unique visitors. |
| _fbp | 3 months | This cookie is set by Facebook to deliver ads when you are on Facebook or a digital platform served by Facebook ads after visiting this website. |
Using the appropriate options of your browser, you can at any time:
- delete cookies,
- block the use of cookies in the future.
In such cases, we will no longer process them.
You can find more information about cookies at Wikipedia.
EXTERNAL SERVICES / DATA RECIPIENTS
We use third parties to support us in running our business. We entrust them with your data for processing - these entities only process data on our documented instructions.
Below you will find a list of the recipients of your data:
| ACTION | DATA RECIPIENTS | TRANSFER OF DATA OUTSIDE THE EUROPEAN UNION |
|---|---|---|
| any action in connection with the Store | operator of internet trading platform | absent |
| placing an order in the Store | payment provider | absent |
| provider of an instalment scheme | absent |
And in addition:
relevant public authorities to the extent that we are required to share data with them.